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Information from A - Z

Information from A - Z

Today your holiday starts. So that you can easily find your way around, we have put together the most important information about our house, from A to Z. If you have any questions that go beyond, we are at your disposal!

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B

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D

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F

G

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I

L

M

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R

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T

W

Activities

You can find information about our activities, trips and program, like night-time skiing, hikes etc. at the front desk or in our morning post.
Our staff member are also happy to assist. 


Adapter

Power adapters for all countries are available at the front desk for a deposit.


à la carte Service

You are welcome to order meals from our à la carte menu between 12.00 p.m. and 4.00 p.m. at our fireplace lounge & bar and on our sun terrace.


Airport
  • Airport Innsbruck (20km), Fürstenweg 180, A-6020 Innsbruck. Phone +43 (0) 512 225250
  • Airport München (163km), Nordallee 25, D-85356 München. Phone +49 89 97500




Banks in Seefeld

Tiroler Sparkasse
Bahnhofplatz 570, A-6100 Seefeld, Tyrol
Opening hours: Mon-Fri 08 - 12 p.m. 

Raiffeisenbank
Münchner Straße 38, A-6100 Seefeld, Tyrol
Opening hours: Mon-Thu 08 -12:30 p.m. & 02 - 04 p.m., Fri. 08 - 12:30 p.m. & 02 – 03:30 p.m.

BTV
Klosterstraße 397, A- 100 Seefeld, Tyrol
Opening hours: Mon-Fri 08 - 12:30 p.m.


Bathrobe

A cosy bathrobe will be provided for your stay. For non-returns € 75,00 will be charged. In case you like to buy our bathrobes, the fee is € 50,00.


Beverage bills

We kindly ask you to check and sign your beverage bills daily, as non-signed bills cannot be corrected afterwards. Thank you for your understanding!


Breakfast

Breakfast is served from 07:30 a.m. until 10:30 a.m. in our restaurant.

Check-In & Check-Out

Check-In: We guarantee that our guest rooms are available at latest by 3 p.m.
Check-Out: We kindly ask you to vacate the room by 11 a.m.

If you have any needs or wishes, please contact the front desk.


Chipcard – Your room key

You need your room card to operate the room door, for providing electricity in your room, to enter the ski room and for the night entrance after 10 p.m. If you lose your room card we charge € 5,00. Should the room card be damaged, we will replace it.


Cosmetics

Cosmetic treatments take place in our wellness area at the ground floor. You will receive more detailed information about our treatments at the front desk or in your information folder in yoour room.

Credit cards

We accept Visa and Master Card.

Church Services

Sunday: Mösern, Church Maria Heimsuchung 8:30 - 09:30 a.m.
Seefeld, Parish church St. Oswald 10:00 - 11:00 a.m. 

Dinner

The dinner is part of the extended half board and will be served from 07:00 to 8:30 p.m. For more information, see Mealtimes.

Doctors & pharmacy 

Dr. Klein Benedikt (general medicine)
Münchner Str. 268, A-6100 Seefeld, Tyrol
Phone: +43 (0) 5212 20125

Ordination: Mon, Tue, Thu 08:30 a.m. until 11:30 a.m. and  03:30 - 06:00 p.m.
Wed 08:30 a.m. until 11:30 a.m.
Fri 08:30 a.m. until 14:00 p.m.


Dr. Durnes Alois (general medicine)
Münchner Str. 300, A-6100 Seefeld, Tyrol
Phone: +43 (0) 5212 3781

Consultation hours: Mon-Fri 08:30 a.m. until noon. and 04:00 - 06:00 p.m.


Dr. Scherfler Alfred (dentist)
Münchner Str. 268, A-6100 Seefeld, Tyrol
Phone: +43 (0) 5212 3275

Consultation hours: Mon-Thu 01:30 p.m. - 05:00 p.m.  by appointment


Dr. Stroisch Frieder (dentist)
Innsbrucker Str. 525, A-6100 Seefeld, Tyrol
Phone: +43 (0) 5212 20121

Consultation hours: Mon, Tue, Fri 08-12 p.m., Tue, Thu 01-05 p.m., by appointment 

On weekends, please contact the front desk for information for emergency services

 

Pharmacy Seefeld
Mag. pharm. Dr. Kurt Grass KG
Münchner Str. 189, A-6100 Seefeld in Tirol
Phone: +43 (0) 5212 2284

Opening hours: Mon-Fri 8:30 - 12:30 p.m. and 02:00 - 06:30 p.m.
Sat 8:30 a.m. -12:30 p.m. & 06 - 07 p.m.
Sun - & holidays: 06 - 07 p.m.

Summer & Winter
Daily night- emergency service outside working hours.

Electricity

The electrical voltage in the hotel is 220V.

Emergency numbers
  • Mountain rescue:  140                                                               
  • Ambulance:  144                                               
  • Fire brigade:  122                                                             
  • Police:  133
E-Mountain bikes during summer

To reach the mountain tops on two wheels our new e-MTBs are available during summer. For the rental a small fee applies. Our front desk team is happy to assist you with excursion tips and bike reservations.

Extension / direct calling

Front desk 520
Wellness area 527
Bar 525

Fire alarm

Keep calm in case of fire! Description of the escape route can be found on the inside of the room door. In case of a fire alarm, please leave the hotel as soon as possible and never use the elevator!

Front desk

Our front desk is occupied from 07:00 a.m. until 10:00 p.m. In very urgent emergencies after 10 p.m. our staff at the hotel bar is happy to help or you can reach us by phone +43 664 4500 764.

Gift voucher

Good idea: Surprise your beloved ones with a gift voucher for a certain amount. 
You can easily order it online trough our website.

Golf courts

For tee times reservations please contact the front desk.

Golf club Wildmoos Seefeld, 18 holes
Season: Beginning of May until October
Green fee: as our guest you receive upto 25% reduction
Adress: Wildmoos 11, A-6100 Seefeld, Tyrol, Phone 0043 (0) 5212 52402

Golf club Seefeld-Reith, 9 Hole system with driving range
Season: Beginning of May until the end of October
Green fee: as our guest you receive a 30% reduction
Adress: Reitherspitzstrasse 138, A-6100 Seefeld, Tyrol, Phone 0043 (0) 5212 3797

Hair stylist / barber

We gladly book your appointment in Seefeld. Just contact our front desk.

Hospitals                    

If something unexpected occurs during your vacation, help is not far away. The nearest hospitals are:

Landeskrankenhaus Innsbruck (21km)
Anichstraße 35, A-6020 Innsbruck
Phone +43 505040

Landeskrankenhaus Hall (32km)
Milser Straße 10, A-6060 Hall
Phone +43 5050430

Hotel bar -& fireplace lounge

Our hotel bar is opened from 11:30 a.m. until midnight. 

International area codes
  • Germany:  0049 (+49)
  • Liechtenstein:  00423 (+423)
  • France:  0033 (+33)
  • Luxembourg:  00352 (+352)
  • United Kingdom:  0044 (+44)
  • Belgium:  0032 (+32)
  • Netherlands:  0031 (+31)
  • Spain:  0034 (+34)
  • Italy:  0039 (+39)
  • Switzerland:  0041 (+41)
  • Russia:  007 (+7)
  • USA:  001 (+1) 

For external phone calls, please dial 0 and country code, followed by the desired telephone number.

Internet (Wifi)

The internet use is free for you.  Our network name is „SEESPITZ-GAST“.

Password:    Seespitz

Late checkout room

If you would like to use our wellness area longer than 10:30 a.m. on the day of departure, you can enjoy the wellness area for an extra charge of € 25.00 per person. Changing rooms are available for this purpose in the basement. More information is available at the reception.

Laundry service

If you wish to have your laundry cleaned, please pack it in the designated laundry bag that you will find in your wardrobe together with the order form. Hang the laundry bag on the outside of your room door until 9:00 a.m. The cleaning usually takes 24 hours.

Prices (per item):

  • Trousers: washing € 5,50 / cleaning € 8,00 / ironing € 4,00
  • Sweater: washing € 5,50 / ironing € 3,50
  • Shirt: washing € 3,50 / cleaning € 6,00 / ironing € 3,00
  • T-shirt: washing € 3,50 / cleaning € 5,50 / ironing € 3,00
  • Underwear: washing € 2,00
  • Shorts: washing € 4,00 / cleaning € 6,00 / ironing € 2,00
  • Socks: washing € 1,50
Main electricity switch

In most of the rooms, you will find a main electricity switch next to your room door, which operates every light at the same time. Please help us to save energy.

Massages

Massages take place at our wellness area at the ground floor and can be cancelled free of charge 24 hours prior to the appointment. More information can be found at our front desk or information map.

Mealtimes
  • Breakfast:  7:30 a.m. until 10:30 a.m.
  • Bar:  11:30 p.m. until midnight
  • Á la carte:  noon until 02:30 p.m.
  • afternoon snack buffet   02:30 p.m. until 04:30 p.m.       
  • Dinner:  07:00 p.m. until 08:30 p.m.
Newspaper

Stay informed. Print editions of the current newspapers are at the lobby area. We are happy to pre order your desired daily newspaper for a small fee.

Non-smoking policy

All our guest rooms are non-smoking.
For unauthorized smoking in the room we charge you the resulting cleaning costs, which are at least
€ 300.00. Please note that smoking in the hotel may trigger a fire alarm.

Unfortunately, we have to charge you for the resulting costs.

Opening hours
  • Front desk:  07:00 a.m. until 10:00 p.m.
  • Bar - & fireplace lounge:  11:30 a.m. until 12:00 p.m.
  • Sauna & steam bath (textile free):  02:00 p.m. until 08:00 p.m.
  • In- & outdoor pool, fitness area:  07:00 a.m. until 08:00 p.m.
  • Spa welcome desk & treatment:  09:00 a.m. until 07:00 p.m.
Payment

To avoid long waiting periods, you can pay the invoice the night before until 09:30 p.m. or on the day of departure, starting from 07:30 a.m. You can pay by cash, with Debit card, Master Card and Visa.

Pets

Stays with pets are allowed in selected rooms.  The cost is € 25,00 per pet & day without food.  In your room you will find a cosy blanket, bowls and dog waste bags. In the entrance area we provide water stations and towels. If your dog should be alone in the room, we kindly ask you to hang out the designated sign on the outside of the room door.

Post stamps

Stamps for greetings home are available at the front desk.

Parking & Charging Stations

As our guest you have 1 free parking spot at our hotel. For a spot in our underground carpark, the fee is € 15,00 per day. We do have four electric charging station. For an electric chargin we charge 0,56 per kWh.

Repairs

We are very thankful for every notification of any defects or damages in your room and the hotel. Please use the repair door sign or inform us at the front desk.

Room change

Should it ever occur that you have to change your room for example due to an extension, we kindly ask you to pack your luggage. Please plan your day as usual. As soon as your new room becomes available, we will arrange the room change for you and your new key will be waiting at the front desk.

Safe

You can find the manual instruction for the room safe in your wardrobe.

Money and jewellery should be stored in the room safe or in the hotel safe at the front desk. We take no responsibility for valuable objects, which are not stored in the safe.

Sauna -& pool towels

Sauna -& swim towels are provided in the wellness area. We kindly ask you not to take the towels from your room.

Ski bus

At the valley station of the ski resorts Rosshütte and Gschwandtkopf Seefeld are free parking spots available. But if you do not want to drive your own car then we recommend the official ski bus. All ski buses run daily to the ski areas and cross-country trails. The ski bus can be used for FREE with the guest card, even by non-skiers.

For more detailed information, please contact the front desk.

Ski pass

Available at all valley stations of the ski areas Rosshütte and Gschwandtkopf. For prices and daily packages, please contact the front desk.

Ski rental & ski schools, sport shops

Whether ski boots, poles or ski clothing, in the sport shops Sport Norz, Sporthaus Kirchmair, Sport Albrecht as well as at the renting stations of the ski areas, you will find everything you need for a perfect day in the snow!

Cross Country Academy - Martin Tauber
Klosterstr. 120, A-6100 Seefeld in Tirol, Phone 0043 (0) 5212 50300

Tiroler Skischule Sport Aktiv
Gschwandtkopf 702, A-6100 Seefeld in Tirol, Phone 0043 (0) 5212 99870

Schischule Seefeld
Münchner Str. 142, A-6100 Seefeld in Tirol, Phone 0043 (0) 5212 2412

Schimeier
Verleih Alpin, Am Gschwandtkopf 702, A-6100 Seefeld, Phone 0043 (0) 5212 4152 
Verleih Langlauf, Olympia Sport- & Kongresszentrum, Phone 0043 (0) 5212 4152

Skischule ALPINPOWER
Rosshütte 419, A-6100 Seefeld in Tirol, Phone 0043 680 3047222

Smoking

All our rooms are non-smoking rooms. Smoking is allowed on the balcony as well as on our terrace and hotel entrances. For unauthorized smoking in the room we charge the resulting cleaning costs, which are at least € 300.00.

Ski room

With your room card you can enter our ski room at the basement, where ski’s, poles & snowboards can be stored and heaters for ski boots are provided. This room is under video surveillance.

Swimming pool

Our Indoor -& Outdoor pool is opened daily from 07:00 a.m. until 08:00 p.m. 

Taxi companies 
  • Taxi Haslwanter, Phone 0043 (0) 5212 2700
  • Taxi Seelos, Phone 0043 (0) 5212 3222
  • Taxi Joshi, Phone 0043 (0) 5212 20273
  • Taxi Haas, Phone 0043 (0) 5212 2500

Our front desk would be happy contacting the taxi companies for you.

Train station

The nearest train stations are:

  • Seefeld (450m), Bahnhofplatz 115, A-6100 Seefeld, Tyrol Phone: +43 (0) 512 930000
  • Innsbruck (26km), Südtiroler Platz 7, A-6020 Innsbruck Phone: +43 (0) 51717
  • Mittenwald (17km), Bahnhofplatz 8, D-82481 Mittenwald Germany Phone +49 1743741335
Wake-up call

For your wake-up call, we kindly ask you to refer to the front desk.

Wellness bag

A wellness bag is provided for the duration of your stay. For non-return € 35,00 will be charged. If you like your wellness bags, you can buy them at € 25,00.